Privacy Policy

ERS Biomedical -Privacy Policy


This website takes every precaution to protect our users' information. Our entire site, including but not limited to areas where we ask users to enter sensitive information (such as credit card or bank account numbers) is encrypted and is protected by an advanced 128-bit encryption software protocol – SSL. While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line. Only employees who need the information to perform a specific task are granted access to any personally identifiable information. ERS Biomedical. places the utmost importance on protecting information transmitted via our website and takes security precautions to protect all such information from loss, misuse, and alteration. These precautions are regularly reviewed and enhanced as part of ERS Biomedical’s ongoing commitment to customer security and privacy. If you have any questions about the security at our website, please e-mail us at: [email protected]


ERS Biomedical. reserves the right to alter this policy at any time. Changes will be posted immediately on our website. 


 Privacy Policy at ERS Biomedical. we respect your privacy. Whether you request a catalog, place an on-line order, or e-mail us, your personal information is handled with your privacy and security in mind. Information Collection and Use ERS Biomedical collects information from our users at several points on our website: Registration - In order to use some functions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name, email address). 


Ordering - We request information from the user when completing an order. A user must provide contact information (like name, phone number, and shipping address) and financial information (like credit card number, expiration date or a Purchase Order Number). This information is used specifically for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. It is the responsibility of the User to provide us with correct information. 


Cookies -Cookies are bits of information stored on your computer that enable us to customize your shopping experience and identify you when you return. Cookies can be disabled, but please keep in mind that if you do so, your browsing experience may be limited. Log Files - We use IP addresses to analyze trends, administer the site, and track user movement only within our website. IP addresses are not linked to personally identifiable information. 


Communications -ERS Biomedical. may also retain the content of the communications that are sent to our customer service representatives. Information Use The information collected by ERS Biomedical. is used to, among other things, aggregate statistical information, facilitate system administration, improve the content of the website, fill orders, and also to respond to user requests for information and to otherwise render service. ERS Biomedical. may also use the information collected to notify site users of changes to the website, to notify visitors of new products, special promotional offers, or for other legitimate business purposes. If you do not wish to receive e-mails from us, please contact our Customer Service. 


 Confidentiality and Disclosure- ERS Biomedical. considers the personally identifiable information contained in our business records to be confidential. ERS Biomedical. does not provide any personally identifiable information to other companies except when necessary to render service. We may disclose personally identifiable information about you to our employees for ERS Biomedical. internal business purposes, as well as to outside auditors, professional advisors, service providers and regulators. We make these disclosures when the disclosure is necessary to render, or conduct a legitimate business activity. We may also maybe required by law or legal process to disclose certain personally identifiable information about you. ERS Biomedical. may use and disclose personally identifiable information as provided for by applicable law in order to perform legitimate business activity. Some examples: billing and invoicing, administration, surveys, collection of fees and charges, marketing, service delivery and customization, maintenance and operations, technical support, hardware and software upgrades, recalls on products, notifications on product upgrades from manufactures, and fraud prevention. 


 Legal Disclaimer We make every reasonable effort to protect site user privacy as described. Nevertheless, we may be required by law to disclose personally identifiable information about a site user without his or her consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant. We may also use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property. 


 Inactivate Online Accounts- An online account may be inactivated by email request to Customer Service. Inactivation could take up to 48 hours and only applies to registered online accounts, not ordering accounts. If there is an urgent security issue, please change the account password and email address if necessary and contact Customer Service.


 Transmission of Information- ERS Biomedical. transmits personally identifiable and non-personally identifiable information about you when you receive e-mail, or electronic documents. Our transmission of this information is necessary to render service. ERS Biomedical. may use third parties to deliver some features and functions of service, such as electronic document delivery. These third parties are not permitted to use your personally identifiable information except for the purpose of providing their services. 


 Links- This website contains links to other sites. Please be aware that ERS Biomedical. is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. 


This privacy statement applies solely to information collected by ERS Biomedical. . Report Suspected Fraud If you suspect that you’re login information has been misused by other parties or fraudulent ordering is occurring on your account, please change your password and contact Customer Service immediately at 727-807-7928 or [email protected]