Welcome to the ERSBiomedical Online Store!
We sincerely appreciate your visit ERSBiomedical online store. Our entire team is thrilled to offer you a seamless and user-friendly shopping experience, providing top-quality biomedical equipment, calibration services, and safety analysis solutions—all at your fingertips.
At ERSBiomedical, customer satisfaction is our top priority. Whether you’re searching for specific products, need assistance with your order, or have feedback about our website, we are here to help. Our dedicated team of experts is readily available to address any questions, comments, or concerns you may have. We encourage you to reach out to us via phone or email, and one of our knowledgeable team members will respond promptly to ensure your needs are met with professionalism and care.
We are committed to continuously improving your shopping experience and providing the highest level of service. Thank you for choosing ERSBiomedical—we look forward to serving you and supporting your biomedical equipment needs now and in the future!
Tom Summer - Celebrating 35 Years of Outstanding Service at ERS
For over three decades, Tom Summer has been more than just an employee—he has been a driving force behind ERS’s success, a trusted colleague, and a mentor to countless team members. His unwavering dedication, technical expertise, and customer-first mindset have left an indelible mark on the company and the people who have had the privilege of working alongside him.
Throughout his 35-year tenure, Tom has worn many hats, excelling in each role with skill, integrity, and an unwavering commitment to excellence. As a Field Service Supervisor, Customer Representative, and Service Technician, he has been at the forefront of ensuring quality service, solving complex challenges, and upholding ERS’s reputation for reliability and professionalism. His ability to troubleshoot, innovate, and provide hands-on solutions has set a high standard for the entire team.
Beyond his technical contributions, Tom’s leadership and mentorship have shaped the next generation of ERS employees. His willingness to share his knowledge, guide new technicians, and foster a supportive work environment has strengthened the company’s foundation. His ability to connect with customers, anticipate their needs, and deliver outstanding service has not only built long-standing relationships but has also cemented ERS’s reputation for excellence.
More than his professional achievements, Tom has been the heart and soul of the ERS team. His camaraderie, humor, and work ethic have made ERS a better place for everyone. Whether through his quick wit, his steady leadership, or his deep well of knowledge, he has created a legacy that will continue to inspire and influence the company for years to come.
Don Rogai - 20
Years of Dedication and Excellence at ERS
We are proud to recognize and
celebrate Don Rogai for his 20 years of outstanding service at
ERS. Throughout his tenure, Don has been bringing expertise, professionalism,
and unwavering dedication to his roles as Clinical Certification Service
Representative, Calibration & Safety Analysis Specialist, and Fitness
Equipment Service Technician.
Don’s meticulous attention to detail
and deep technical knowledge have ensured that ERS remains at the forefront of
quality, compliance, and safety in the industry. His work in calibration and
safety analysis has been instrumental in maintaining the reliability and
performance of critical equipment, reinforcing ERS’s reputation for excellence.
His commitment to clinical certification has helped countless clients meet the
highest standards, ensuring their equipment operates with precision and safety.
Beyond his technical expertise, Don
is a valued colleague, mentor, and problem-solver. His dedication to customer
service, ability to tackle complex challenges, and willingness to go the extra
mile.
Jesse Coleman - 20 Years of Dedication and Excellence at ERS,
Serving as a Clinical Certification Service Representative specializing in Calibrations and Safety Analysis. As a Lead Technician,
Jesse has played a crucial role in ensuring the accuracy, safety, and reliability of medical equipment, helping healthcare providers maintain the highest standards of patient care.
Jesse’s expertise in electronics and service is unmatched. His deep understanding of calibration protocols, compliance regulations, and troubleshooting makes him a go-to expert for both his colleagues and the customers he serves. His precision and technical proficiency ensure that every piece of equipment he certifies meets the strictest industry standards.
Beyond his technical skill, Jesse is known for his strong moral character and unwavering integrity. He approaches every task with honesty, reliability, and a deep sense of responsibility, ensuring that his work not only meets expectations but exceeds them. His "soft honesty"—a combination of humility, transparency, and genuine care—has earned him the trust and respect of everyone he interacts with.
Customers don’t just appreciate Jesse’s technical abilities—they love working with him. His patient, approachable demeanor makes even the most complex service calls feel effortless. He takes the time to explain processes, answer questions, and ensure that clients feel confident in their equipment. His dedication to customer satisfaction and willingness to go the extra mile set him apart as a true professional in the field.
Rocky Martinez – Operations Manager
As the Operations Manager, Rocky Martinez plays a pivotal role in overseeing and optimizing various aspects of the company's day-to-day functions. His responsibilities span parts management, supply chain coordination, customer service, inventory control, and technical services, ensuring seamless business operations and high customer satisfaction.
Customer Service & Support:
Rocky is deeply involved in ensuring a top-tier customer experience. He oversees customer service operations, ensuring that inquiries, orders, and issues are handled efficiently and professionally. His leadership helps maintain strong relationships with clients, ensuring their needs are met with quick response times and effective solutions.
Inventory Control:
With a keen focus on inventory management, Rocky ensures optimal stock levels to prevent shortages or overstocking. He implements and monitors inventory tracking systems to maintain accurate records, minimize waste, and optimize storage solutions. His oversight helps streamline operations and improves cost efficiency.
Technical Services & Support:
Rocky plays a crucial role in technical services, ensuring that products, parts, and systems are tested, maintained, and supported efficiently. Whether troubleshooting customer issues or coordinating with the technical team for repairs and quality assurance, he ensures smooth technical operations. His expertise helps the company deliver reliable and high-quality products and services.
Leadership & Operational Efficiency:
As a strategic leader, Rocky focuses on improving processes, increasing efficiency, and ensuring seamless coordination between departments. His ability to manage multiple operational aspects allows the company to function smoothly and deliver high-quality service to clients.
With his hands-on approach and commitment to excellence, Rocky Martinez is a key driver of the company's operational success, ensuring efficiency in parts management, supply, customer service, inventory control, and technical services.
Dan Helphrey - Senior Service Technician | Technical Support | Bench Service Specialist,
36 Years of Service and Innovation at ERS Biomedical
Marion Helphrey - 32 Years of Dedicated Service to ERS
For more than three decades, Marion Helphrey has been the heart of ERS, serving as an Accounting Customer Representative with unmatched dedication and professionalism. Over the course of 32 years, she has not only demonstrated exceptional competence in managing financial records and customer accounts but has also been a constant source of kindness, generosity, and warmth to everyone she has encountered.
Marion’s ability to handle even the most complex accounting challenges with grace and precision has been a testament to her deep expertise and reliability. Beyond her technical skills, she has always approached her work with politeness and patience, ensuring that every customer feels valued and heard. Her unwavering commitment to excellence has helped shape ERS’s reputation for trust and integrity.
More than just a colleague, Marion has been a pillar of support within the ERS family, always ready to lend a helping hand, offer encouragement, and lead by example. Her generosity of spirit and genuine care for others have left a lasting mark on both her coworkers and the customers she has faithfully served.
Her 32 years of service, her hard work, dedication, and the positive impact she has had on ERS. Marion’s continues to inspire those who have had the privilege of working alongside her.
Thank you for your extraordinary service, unwavering kindness, and the countless lives you have touched every day.
Connor Anttila
Being an invaluable member of ERS for the past two years, making an extraordinary impact through his dedication, skill, and versatility. A true phenomenon in his field, Connor tackles every job with precision and enthusiasm, embodying a strong work ethic and a deep commitment to excellence.
His expertise covers a broad spectrum of essential tasks, including repairs, safety testing, and calibration, ensuring that ERS equipment consistently meets the highest standards of performance and compliance. In addition, he plays a key role in the construction of ERS parts and exclusive projects, applying his technical skills to innovate and refine products that define the company’s reputation for quality.
Connor is also instrumental in the building of rehabilitation equipment, demonstrating both craftsmanship and an understanding of the critical needs of the clients who depend on ERS products. His contributions extend beyond the workshop, as he actively assists with delivering and setting up equipment, ensuring seamless integration and functionality for end users.
Despite his immense talent and contributions, Connor remains remarkably humble and kind, always willing to lend a hand, share his knowledge, and support his colleagues. His presence at ERS over the past two years has been nothing short of transformative, and his continued dedication promises a bright future for both him and the company.
Steve Roberts – Human Resources, Logistics, Procurement
Steve Roberts is a key contributor to multiple aspects of the business, playing a vital role in human resources, sales coordination, logistics, and procurement. His diverse responsibilities ensure smooth operations across departments, from personnel management to supply chain efficiency.
Logistics & Procurement- Steve is responsible for overseeing logistics and procurement, ensuring the timely and efficient movement of products. He manages inventory levels, coordinates shipments, and negotiates with suppliers to source high-quality parts at competitive prices. His strategic approach to procurement helps maintain cost-effectiveness while ensuring the availability of necessary materials,
Training & Part Testing- Beyond his core responsibilities, Steve is heavily involved in training employees on new parts, ensuring they understand specifications, installation processes, and troubleshooting methods. He also conducts part testing to ensure quality control, verifying that all components meet the required standards before being integrated into products or shipped to clients. His expertise ensures product reliability and enhances the overall efficiency of operations.With a strong ability to manage multiple responsibilities, Steve is an essential part of the company’s success, bridging the gap between human resources, logistics, and technical product training.
Human Resources - In his HR role, Steve oversees employee relations, recruitment, and
training initiatives. He ensures that the company maintains a productive and
positive work environment, addressing personnel concerns and fostering a
culture of teamwork and efficiency. He also plays a critical role in onboarding
new employees and ensuring they receive proper training, particularly on
technical aspects related to parts and logistics.
Marcy Kubel – 10 Years of Dedication
to ERS
For the past decade, Marcy Kubel has
been the quiet force behind the financial integrity of ERS. With a sharp eye
for detail and an unwavering commitment to accounting, she has kept
our books straight, ensuring accuracy and stability behind the scenes.
Marcy’s work goes beyond numbers—her
dedication, integrity, and deep understanding of our operations have made her
an invaluable part of the ERS team. Her contributions have helped shape our
success, providing the financial clarity and stability that allow us to move
forward with confidence.
As we celebrate her 10 years of
service, With gratitude for her hard work, loyalty, and professionalism. Thank
you, for everything you do. Here’s to the past decade—and to many more years
ahead!
Belinda Liss - 19 Years of Dedication to ERS
Belinda has been a dedicated and invaluable member of ERS for 19 years, consistently demonstrating an unwavering commitment to excellence. Her role in inspection reporting and certification compliance has been instrumental in maintaining the highest standards within the company. With a sharp focus on Medicare and OSHA regulations, NFPA 99 guidelines Belinda ensures that all procedures meet the stringent requirements necessary for compliance and operational integrity.
Known for her kindness and strong work ethic, she approaches every task with a meticulous eye for detail and an uncompromising dedication to accuracy. Her work has played a crucial role in upholding the company's reputation for quality and reliability.
Belinda’s 19 years of service stand as a testament to her expertise, diligence, and the positive impact she has made on ERS and its team.